Big Bento Modern skin crashing

[colin1661music]

Hi Guys,

I love this program but it keeps crashing see attached screen dump.

[dro]

What WACUP version are you using (am not seeing any obvious modern related loading crash reports again the current 1.99.45.23528 build)? Clicking on the guru error shown should usually allow wacup to continue running without crashing.

Also have you attempted to use the wacup.exe /RESETMODERNSKINPOS command-line option to reset the modern skin settings configuration file back to a default state to see if that might help (as the re-used gen_ff plug-in from the 5.666 installer is buggy & sometimes it'll just screw up its settings or will for some skins trigger weird scripting issues on loading).

[colin1661music]

v1.99.45.2358

After it's crashed I can't see or access the playlist, the only thing I can do once it's crashed is close it and restart.

 I'm using Windows 10 on a 4k Alienware Laptop

[dro]

Can you try running the crash report collector option from WACUP's start-menu folder or run wacup.exe /procdump manually from a command-prompt within the WACUP program folder so it can try to collect a crash report as I'm not seeing anything around the time of these posts that relates to a modern skin failure. Though I've feeling it won't collect anything & this is more likely just the modern skin engine plug-in screwing up & not continuing if no windows, etc appear after it occurs.

If it is able to collect something in that mode (there'll have been a command-line window appear which goes away when a crash happens that it can deal with) then you'll need to try to run it normally again & hopefully that'll then auto-submit to the site server what's been collected before it then tries to run & likely fail again as you're seeing.

After that then you'll need to try doing the wacup.exe /RESETMODERNSKINPOS command-line option.

[colin1661music]

Hi, I tried running the crash report but now the options are greyed out, see attachment. I think this is something related to the skin and the playlist. I'm going to try running the program with another skin and see how it goes.

[dro]

What options are greyed out? As the image above is the same as the one from the first post.

[edit]
I've been trying to replicate this & the nearest I can get to what might be happening involves disabling the initialisation in that script file & then some of the other methods in the script when triggered will then fail. I can't be certain if that's what your failures to load are or not but it's the only thing I can vaguely find but still suspect it's a bad modern skin settings file.

[colin1661music]

When I switch the skin the error options are available again.

Don't worry I will continue use the program with the winamp modern skin, I will let you know. I've used to do programming and I know how difficult it is to fix things like.

This program is so much better then winamp.

Thanks for all your work.

[colin1661music]

Hi Guys, having used the program for a couple of weeks now, I now know how to create the error/bug.

Open the program with the Big Bento skin. You can open and close the program all day long with this skin.

But if you open the program and switch to the Big Bento skin Modern Skin, close the program while that skin is open - reopen it - it crashes.

If I switch back to the Big Bento skin before closing the program it's fine.

Hope this helps.

[dro]

The problem is I still can't get it to fail as you seem to be able to do consistently even when doing those steps (something I had already tried to see if it was just against any modern skin or if its skin specific as seems to be the case). Per my last reply I may have found an equivalent way to make it fail (involving disabling parts of the skin script file noted) & it's something that'll be included when the next build is made available (I don't have an eta as I'm still trying to work through things from the build before the holidays).

[colin1661music]

Thank you, for your response.

[dro]

The 23960 build which went up yesterday has the potential fix for this issue.

[colin1661music]

Hi Dro,

Although I get this crash warning box when I load the program, it seems to be working fine. I use your program every day will let you know how I get on in the week.

Just a note I am using a 4k monitor.

Thanks for fixing the file name when saving the playlist.

Regards Colin
Strawberry Jazz

[Phosphor]

i have a good name for the bug, it is the "4K Bug" 

.