WACUP

Preview Build Discussion => Preview Build Discussion => Resolved Issues => Topic started by: pimento on October 07, 2019, 06:40:02 AM

Title: error when updating
Post by: pimento on October 07, 2019, 06:40:02 AM

Twice now I've had issues when auto-updating WACUP, the first time I just uninstalled it and did a fresh install of the new build, now it's happening again. It's worked fine on one PC, but on this one not so much. I'm a local admin (and the only user) on both machines and they're both running Windows 10 at the same patch level.

Basically it says that there's an access error trying to write to winamp.exe. Last time I renamed it and it went further, but complained about a couple of other files instead. It's installed in the default installation folder.

Title: Re: error when updating
Post by: pimento on October 07, 2019, 06:41:05 AM

I just launched it again and it generated a crash log that I've sent off.

Title: Re: error when updating
Post by: Eris Lund on October 07, 2019, 07:45:11 AM

Have you restarted your computer?
It seems as though a dead process (that's somehow still active) seems to be locking access to them

Title: Re: error when updating
Post by: pimento on October 07, 2019, 09:54:19 AM

It gets restarted every day, not sure what process would affect it.

Title: Re: error when updating
Post by: dro on October 07, 2019, 11:55:51 AM

I don't know why it happens other than the OS / antivirus software messing up as seems to be the case from the others who've seen jt. There's nothing special I do to the files nor would intentionally locking them from update make any sense to do. I'll have a look at the crash report shortly.

-dro

Title: Re: error when updating
Post by: dro on October 07, 2019, 12:51:12 PM

I've had a look at the crash report from the older build 4264 & something is blocking it from loading some of the core supporting dlls needed which causes the crash.

-dro

Title: Re: error when updating
Post by: pimento on October 22, 2019, 08:27:54 AM

Well, I've no idea what was locking it - the only AV on there was the windows default one and there wasn't any other file access type watchdog on there, but that machine died last week, so... let's see how it goes on the new one.

Title: Re: error when updating
Post by: dro on October 22, 2019, 06:20:18 PM

*fingers crossed*

-dro

Title: Re: error when updating
Post by: pimento on November 20, 2019, 06:52:46 AM

I've a hunch that this was related to the previous issue I had where WACUP wouldn't load sometimes - I can report that that issue has gone away since the device replacement, and given than I'm confident that the updating issues will be resolved as well. Seems like there was something crappy going on in the old machine - I should have tried that windows reset thing but hey, it died anyway so oh well.

Title: Re: error when updating
Post by: dro on November 25, 2019, 07:09:58 PM

Well its not good about h/w failing but at least you're in a better position now :)

-dro