error when updating

  • 9 Replies
  • 2476 Views
*

pimento

  • Newbie
  • *
  • 19
    • View Profile
error when updating
« on: October 07, 2019, 06:40:02 AM »
Twice now I've had issues when auto-updating WACUP, the first time I just uninstalled it and did a fresh install of the new build, now it's happening again. It's worked fine on one PC, but on this one not so much. I'm a local admin (and the only user) on both machines and they're both running Windows 10 at the same patch level.

Basically it says that there's an access error trying to write to winamp.exe. Last time I renamed it and it went further, but complained about a couple of other files instead. It's installed in the default installation folder.

*

pimento

  • Newbie
  • *
  • 19
    • View Profile
Re: error when updating
« Reply #1 on: October 07, 2019, 06:41:05 AM »
I just launched it again and it generated a crash log that I've sent off.

*

Gordon Freeman

  • Wannabe Modern Skinner
  • Beta Tester
  • Jr. Member
  • **
  • 60
    • View Profile
Re: error when updating
« Reply #2 on: October 07, 2019, 07:45:11 AM »
Have you restarted your computer?
It seems as though a dead process (that's somehow still active) seems to be locking access to them

*

pimento

  • Newbie
  • *
  • 19
    • View Profile
Re: error when updating
« Reply #3 on: October 07, 2019, 09:54:19 AM »
It gets restarted every day, not sure what process would affect it.

*

dro

  • Admin / WACUP Developer
  • Administrator
  • Hero Member
  • *****
  • 1915
    • View Profile
    • WACUP (Winamp Community Update Pack)
Re: error when updating
« Reply #4 on: October 07, 2019, 11:55:51 AM »
I don't know why it happens other than the OS / antivirus software messing up as seems to be the case from the others who've seen jt. There's nothing special I do to the files nor would intentionally locking them from update make any sense to do. I'll have a look at the crash report shortly.

-dro

*

dro

  • Admin / WACUP Developer
  • Administrator
  • Hero Member
  • *****
  • 1915
    • View Profile
    • WACUP (Winamp Community Update Pack)
Re: error when updating
« Reply #5 on: October 07, 2019, 12:51:12 PM »
I've had a look at the crash report from the older build 4264 & something is blocking it from loading some of the core supporting dlls needed which causes the crash.

-dro

*

pimento

  • Newbie
  • *
  • 19
    • View Profile
Re: error when updating
« Reply #6 on: October 22, 2019, 08:27:54 AM »
Well, I've no idea what was locking it - the only AV on there was the windows default one and there wasn't any other file access type watchdog on there, but that machine died last week, so... let's see how it goes on the new one.

*

dro

  • Admin / WACUP Developer
  • Administrator
  • Hero Member
  • *****
  • 1915
    • View Profile
    • WACUP (Winamp Community Update Pack)
Re: error when updating
« Reply #7 on: October 22, 2019, 06:20:18 PM »
*fingers crossed*

-dro

*

pimento

  • Newbie
  • *
  • 19
    • View Profile
Re: error when updating
« Reply #8 on: November 20, 2019, 06:52:46 AM »
I've a hunch that this was related to the previous issue I had where WACUP wouldn't load sometimes - I can report that that issue has gone away since the device replacement, and given than I'm confident that the updating issues will be resolved as well. Seems like there was something crappy going on in the old machine - I should have tried that windows reset thing but hey, it died anyway so oh well.

*

dro

  • Admin / WACUP Developer
  • Administrator
  • Hero Member
  • *****
  • 1915
    • View Profile
    • WACUP (Winamp Community Update Pack)
Re: error when updating
« Reply #9 on: November 25, 2019, 07:09:58 PM »
Well its not good about h/w failing but at least you're in a better position now :)

-dro